Chalet Host - Chilly Powder

About this role

We are a 4* family run hotel in the French Alps in Morzine. The role involves serving breakfast, children’s tea and adult’s dinner to our guests throughout the season in a professional, polite and enthusiastic manner. The role demands constant contact with guests to answer their questions and enhance their stay with us. The role also demands flexibility and a willingness to work in other areas of the operation when required to do so plus housekeeping experience. Key Roles and Responsibilities - Set breakfast to established standards consistently and punctually
- Serve breakfast to our established standards, being available and approachable throughout. During breakfast you must replenish any buffet items and serve hot food quickly
 - Re-stock and store breakfast items after service in accordance with food hygiene standards 
- Clean public areas such as the dining room, toilet and library to a high standard each morning
 - Be available to assist other departments before finishing your morning shift
 - Set and serve children’s tea to established standards and be punctual each evening
 - Set and serve adult’s dinner to established standard and be punctual each evening
 - Be able to serve bar drinks to guests and add them to guest accounts when required
 - Be knowledgeable about the food and wine served during dinner each evening
 - Learn and use guest names as often as possible where appropriate
 - Report any maintenance faults as soon as they occur using our established standards
 - Alert the Operations Manager of any problems or potential problems immediately
 - Interact and show genuine interest in our guests at all times to create memorable holiday experiences - Assist with daily room servicing as and when required - Assist with chalet changeover days in an enthusiastic way Other Responsibilities - Adhere to health and safety legislation and food hygiene legislation at all times, without exception by ensuring that established cleaning standards are followed - Be self-motivated and demonstrate consistent focus and enthusiasm - Be a valued team player by taking measures to assist your colleagues when your own work load allows - Be aware that we require team members to be fit and able to work throughout the season Due to the seasonal nature of the business, the role is 6 days a week during busy periods, averaging 5.5 days throughout the season.

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